1. Introduction
TCF — The Content Factory ("TCF", "we", "us", or "our") is an AI-powered content creation platform operated by MACHAAO. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using TCF, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the service.
2. Information We Collect
2.1 Account Information
When you sign in using Google Sign-In, we collect:
- Your name and email address
- Profile picture URL
- Google account identifier
2.2 Content You Create
We store the content you create through the platform, including:
- Text prompts and descriptions you provide
- Generated images and videos
- Reference images you upload
- Templates, sessions, and starred items
- Brand names and logos you configure
- Creative session history and iteration data
2.3 Usage Data
We automatically collect certain information when you use the service:
- Feature usage patterns and interactions
- API costs and credit usage
- Error logs and performance metrics
- Device and browser information
- IP address and approximate location
2.4 Cookies
We use cookies to maintain your session, store preferences (theme, sound settings), and authenticate your account. Authentication cookies are HTTP-only and secure. Preference cookies are accessible to the client for UI state management.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the TCF service
- Process your content creation requests through AI models
- Track usage and costs associated with your account
- Send administrative notifications (e.g., access approval)
- Respond to your feedback and support requests
- Monitor and analyze usage trends to improve the service
- Detect and prevent fraud, abuse, or security issues
4. AI and Third-Party Services
TCF integrates with third-party AI services to provide content generation capabilities:
- OpenRouter: Your prompts and reference images are sent to OpenRouter for AI processing (image generation, text enhancement, video generation). OpenRouter processes this data according to their own privacy policy.
- Google: Used for authentication (Google Sign-In) and AI model providers (Gemini). Data shared with Google is governed by Google's privacy policy.
- MACHAAO Platform: Provides infrastructure, file storage, user management, and email services. Data stored on MACHAAO is governed by the MACHAAO platform privacy policy.
We do not control how third-party AI providers use your content after it is submitted for processing. We recommend avoiding the submission of sensitive personal information in prompts.
5. Data Storage and Security
Your data is stored on the MACHAAO cloud platform with industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure authentication tokens
- Access-controlled API endpoints
- Regular security monitoring
While we implement reasonable security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the service:
- Account data: Retained while your account is active
- Generated content: Retained until you delete it or your account is removed
- Session history: Retained until you delete individual sessions
- Usage logs: Retained for operational and security purposes
- Cookies: Authentication cookies expire after 10 years; preference cookies persist until cleared
7. Your Rights
You have the right to:
- Access: View all data associated with your account
- Delete: Delete individual sessions, starred items, templates, assets, and video projects
- Export: Download generated images and videos
- Withdraw Consent: Sign out and stop using the service at any time
- Feedback: Contact us with questions or concerns about your data
8. Children's Privacy
TCF is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take steps to remove such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. Your continued use of the service after any modifications constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please use the feedback feature within TCF or contact us through the MACHAAO platform.